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Technology in leadership

Is technology undermining your leadership?  Do you use it so much that you've lost the personal touch?  Can you really have a personal relationship with someone only over the internet?  Are you certain that wonderful, sensitive soul you've connected with online isn't doing 20 to life in the penitentiary?  But, I digress...
At some point, you have to talk and touch and feel people.  Do you know what motivates the people you lead?  My children are very different.  When they were little, and being naughty, I could stop the oldest in her tracks with a stern look.  The youngest, however... if she set her mind to something, there was no stopping her.  Why do I mention this?  Because they are motivated differently.  The oldest is a people pleaser, the youngest, not so much.  This is information that could never be learned in an e-mail.  This is also true with those around you.  It's nearly impossible to learn someone's motivation if you don't have a personal relationship with them.  I'm not saying that you need to be their new best friend, but you need to connect with them on some personal level.  It may be cliche, but the old adage "they don't care what you know until they know that you care" rings true when you are in any type of leadership role.  Those that you lead need to know that you care for their success, not just your own.  When was the last time you personally connected with those you lead?  Has it been a while?  It's time to step away from your computer and pick up the phone.  Just be sure to introduce yourself - they may not recognize your voice.

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